Observation SupervisorLone Star Social Services - Pflugerville, TX
August 2015 to May 2016


Responsibilities
Contract Worker for the State of Texas - CPS
Observe visitations between children in foster care and their biological families to ensure the safety and well being of the child. These visits typically occur at a CPS office, Lone Star Corporate Office, public place (park, hospitals, restaurant, home)
I also do private practice cases not associated with the state but coordinated thru the attorneys of the mothers and fathers of the children involved.


Accomplishments
In a short time, I became one of the lead observers handling sensitive and volatile cases and acted as a backup for management when they were unable to coordinate visits vs locations.


Skills Used
Listening, observing, picking up on subtle things that may be said to or from the child. I can sense when something is about to be said or done by reading body movements or facial expressions.

Office Manager/Bookkeeper B2 Legal Management, LLC - Austin, TX
July 2012 to February 2015


Responsibilities
Manage day to day operations with a special emphasis on financial management. Primary IT support liaison with staff regarding hardware and software applications, training, and troubleshooting. Process timesheets and payroll and produce cash position reports on a daily basis. Maintain client databases for mail merge events as needed. Update and design social media applications. Responsible for onboarding new employees and Health Insurance compliance. Primary liaison with the network interface, property management, insurance carriers, and other vendors. Responsible for maintaining accurate accounting records for the corporate office. Provide technical support and project management as required.

Area ManagerRoss Stores
January 2011 to July 2012
Manage the daily operations of merchandising standards for home departments for Ross Stores. This includes ensuring planograms and merchandising standards are being met on a monthly basis with direction from corporate liaison. Supervision of 10-12 employees. Special project manager for the installation of a new WiFi system and store retrofit.

Store ManagerRadio Shack
2009 to 2010


Manage the flagship store in Austin, TX supervising 6 employees. Duties included payroll, risk management, scheduling, visual merchandising, bank functions and coaching. Met and exceed personal and store goals in performance and spiffs.

Account ExecutiveRainmaker Systems, Inc
2007 to 2008


Provided lead generation and business development for fortune 100 companies contracted to Rainmaker. These leads were developed from fortune 500 companies and were typically C level contacts. Met and exceeded monthly goals since the first day of employment although I had no prior experience in this field. Worked on multiple campaigns simultaneously which is something reserved only for premier employees.


Page 2

Billy A Barnes


Social Worker, Minister, a disciple of Jesus Christ, friend, confidant, and philanthropist. I am your safe place.